好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。你了解商务英文道歉信该怎么写吗?下面是小编为大家整理的商务英文道歉信，希望对大家有帮助。 商务英文道歉信 Dear Mr. Hunnicutt, I am writing to apologize for the incorre
DearMsJeremy,
Thankyouforyourletterof6October.Aftersupplyingyourrestaurantsfor5years,Iwasextremelysorrytohearthatthebatchofbowlsandforkswhichyoureceivedon2Septemberwasnotofusualquality.
Aftercarefulinvestigation,wefoundthatthecauseoftheproblemwasafaultypackingmachine.Ithasnowbeenrepaired.Icanpromiseyouthatthistypeofproblemwillnothappenagain.
Accordingtothesalescontractbetweenus,wewill,ofcourse,replaceyourfaultydeliveryfreeofcharge.
Iwouldliketoofferourapologiesonceagainandthankyoubeinganexcellentcustomer.
Yourssincerely.