道歉语属于补救性质的言语行为。恰当地使用和解释补救性话语是交际能力的一个较复杂的方面。下面皮学网小编为大家精心整理了道歉信简易英语范文，希望能给你带来帮助。 道歉信简易英语范文一： Dear Sir or Madam, Im writing this lett
DearSirorMadam,
I’mwritingthislettertoapologizetoyou.I’msosorrythatwemadeamistakeabouttheshipmentofvacuumcleaners.
ThosevacuumcleanerswesenttoyouweremeanttobesenttoEuropeancountries,butastheoldworkerwasretired,thenewonewasn’tsoexperienced.Besides,themodelnumberandthepriceofgoodsinMarchandJulyaresosimilarthattheworkermistakenthem.
Iamawfullysorryforthisandwepromiseyouareplacementshipment.Wewillalsogivea10%discounttocompensate.
IdoapologizeforanyinconveniencethismaycauseyouandIwilltrymybesttoavoidthesameaccidenthappeningagain.