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Internshipsummary-aftertheharvest
1,theknowledgelearned
Firstofall,Ifirstenteredthesupermarket,theclassroomteachersareexplainedbythetheoryofknowledge.Ifollowthesupermarketcashierpredecessorstolearn,giveherafight.InthecashregisterthisIalsolearnedalotofknowledge.Themostimportantthingisbagging.Willbeagoodcommodityforcustomersintothebagisacashregisterwork,Ithinkitiseasyatfirst,andlaterdiscoveredthatisnot,andoftenbecauseofthisworkdonewell,socustomersdisappointed.DuringthistimeIalsofiguredoutthecontrolproceduresforbaggingoperations:hardandheavygoodsbottombagging;squareorrectangulargoodsintothetwobagsofthebagasastand;bottledorcannedgoodsputInthemiddletopreventdamagefromexternalpressure;fragilegoodsorlightbulbsplacedinthebagabovethegoods.Baggingmustbeabsolutelynottoavoidacustomer'sgoodsintothesamebaginthephenomenon;toremindcustomerstotakeawayallthegoodsintothebagintothebag,topreventtheirforgottengoodsatthecashiersituation.Intheprocessofbagging,Ialsoletafewmistakes.Irememberonetimethecustomerboughtafewchewinggum,becausethesmallsizeofthegum,Ididnotpayattentiontoinstalledin,andlaterremindedtheoldergeneration,didnotmakemistakes.Ifnotreallyinstalled,thenthecustomerback,donotblameourservicesdidnotdoagoodah.Sometimes,Ialsodeserted,theoldergenerationdidnotsweepthefinishedgoodsintothebag,theoldergenerationsaidIwastooseriously.Fortunately,thiserrorisalsoanoccasionaloccurrence,orIlaidoff.Ofcourse,sometimesIwillencountertoughcustomers,youhelphimsoloaded,heinsistedsoloaded.Noway,thecustomerisGodWell,soIhadtolaughandsay:sorry,Ihelpyoureinstall.
Fromtheoldergeneration,Ialsolearned:docashregistertobecareful,notdeserted,distracted.Cashierintheprovisionofbillingservicesnotonlyfast,andmustbeaccurate.Notlow-pricedgoodstohigh-pricedplay,damagetotheinterestsofcustomers;norhigh-pricedgoodstolow-costplay,damagetheinterestsofenterprises.Forthescanningofgoods,shouldenterthecommoditycode,intheinputshouldseethenumbers,putanendtotheerror.Alsolearnalotofotherknowledge,suchascustomersusingdifferentbankcardsshouldbehowtooperate,therecognitionandsecurityofRMB,theroleofmembershipcards,returnsomeoftherelevantknowledge,FanQuanduringtheoperationshouldbeencounteredaftertheproblemHowtodealwithandsoon.Intheabsenceofinternships,Ithoughtthatthecashier'sjobwassimple,thatis,thecustomerselecteditemsofthepricesettlement.Infact,althoughtoprovidecustomerswithcheckoutserviceisthebasicworkofthecashier,butthisisnotthecashregisterofall,cannotsimplyworkwiththecashregistercheckoutwork.Sometimesthecashier'severymove,speechandbehaviorrepresenttheimageofthesupermarket,sothequalityofcashiersandcustomerserviceisveryimportant.Supermarketasanoperatingentity,itsoperatingcharacteristicsdeterminethesupermarketcashregisterworkmustbecoordinatedwiththeoperationofthesupermarketinordertoachievethesupermarketprofitmaximization.Forsomeinthepriceoftoughcustomers,ourcashierwillstillsmiletothem,alittletodothenextexplanation,sothattheypatientlywaiting.
2,feelingsandexperiences
First,theserviceattitude,therelationshipwiththecustomerisessential.
Asaserviceindustry,thecustomerisagoodattitudeofGodisamust,inordertoobtainmoreprofitsmustincreasesales.Thisrequiresthatwewantcustomerstothink,beanxiouscustomersworryabout,improveservicequalitylanguagetobepoliteandcivilized,hospitalitytobewarmandthoughtful,asfaraspossibletomeetcustomerrequirements,andcustomerrelationshipmanagement.Second,innovationtoinjectnewvitality.
Innovationisarelativelypopularword,businessneedsthesameinnovation.Accordingtodifferentlevelsofconsumerstoprovidedifferentgoods.
Third,theintegrityisthefundamentalsuccess.
Honestyisundoubtedlythesurvivalofthefundamentalbusiness,ifthereisnocredibility,theclosureissoonerorlater,integrity,myunderstandingispeopletobehonestandsincereinordertogetagoodreputation.
Fourth,payonlygain.
Intoday'sera,thecompetitionmechanismhaspenetratedintoallareasofsocietyandthewholeprocessoflife,learninglifeandworkwithoutexception.Therefore,Ithinkitisnecessaryforustostrengthenoursenseofcompetitionbeforechoosingajobandgettingajob.Wemustinthecorrectself-evaluationonthebasisoffullconfidenceintheirownstrength,thecouragetocompetetoachievethedesiredgoal.Inaddition,
Wemustdeepenourunderstandingofcompetitivewitfromtheperspectiveofsocialprogressanddeepeningreform,strengthenoursenseofcompetition,consciouslyfaceuptosocialreality,changeourminds,andprepareourselvestoparticipateincompetition.Butinordertoobtainemploymentandjobadvantage,onlythecouragetocompeteisnotenough,butalsomustbegoodatcompetition.Goodcompetitionembodiedinagoodpsychologicalquality,powerandgoodcondition.Everycollegestudentwillbefacedwithanimportantmentalpreparationbeforeheendshiscollegelife,leavinghisalmamaterandembarkingonasociety.Heisgoingtochangehisrole,setasideromanceandfantasy,knowhistruepositionandharshsocialreality,andseektruthfromfacts.Thefaceofsucharealityofemployment.
Inshort,theinternshipformeafterenteringtheworkplaceisveryuseful.Inaddition,Ialsolearnedhowtobettercommunicatewithothers,howtobetterstatetheirviewsonhowtopersuadeotherstoagreewiththeirpointofview.Ibelievethatthesevaluableexperienceswillbeanimportantcornerstoneofmyfuturesuccess.