Conversation 1
A : Kat ! Kate ! Come here and clean this up for me ! Quickly !
B : Jack , what's going on ? I can hear you yelling from outside .
A : I need Kate help me to clean up .
B : Well that's no way to ask for help . Call nicely and she'll be more than happy to assist you . Just watch : Kate ! Please come here for a second .
A : Yes , Amy ?
B : Could you please clean up a little ? It shouldn't take you long .
A : Sure , no problem !
Conversation 2
A : Good morning , sir . How can I help you ?
B : Good morning . I left my briefcase behind yesterday . Has anyone handed it in ?
A : No , sir . Where do you think you've left it ?
B : I had breakfast in the restaurant , next to the bar .
A : Where were you sitting , sir?
B : At one of the tables on the terrace , near the fountain .
A : (Make a call)Mark , it's Lucy at reception . I've got a gentleman here with a missing briefcase .He thinks he left it in the restaurant at one of the tables on the terrace.(turn to B)Could you describe it , please sir?
B : Yes . It's black leather with a gold lock . It has my initials SW on the side .
A : OK. Thank you , Mark ...I'm sorry , sir . All they have is a brown one , but if you give me your details , we'll contact you if we find it .
B : Thanks . The briefcase is important to me . My name is Stephen , Thirty-six , Park Street .
A : And what's your phone number?
B : Three four six nine double eight zero two .
A : OK, I've got it .
Conversation 3
A : Excuse me , sir?
B : Yes . Is there anything that I can do for you ?
A : Could you do me a favor ? My hands are full.
B : Sure , what ?
A : Just carry the suitcase for me , please .
B : With pleasure .
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